Emergency Blocked Drain Melbourne

Yes. Water Serpent offers same-day emergency blocked drain service across Melbourne's eastern suburbs and the Yarra Ranges, 24/7 — including after hours, weekends and public holidays. You call Jack directly, no call centre, and get an honest arrival window on the phone.

Sewage backing up into the house, waste overflowing at the gully trap, every drain blocked at once, a toilet that overflows when flushed, or stormwater flooding towards the house during rain. If waste or water is coming back the wrong way, treat it as an emergency and stop using water immediately.

Same-day is standard across the core service area, and genuine overflow emergencies are prioritised. Jack gives you a realistic arrival window when you call — and free over-the-phone advice to limit the damage in the meantime.

You get a fixed, upfront price before any work starts — after-hours rates are disclosed on the phone, there's no charging by the hour and no call-out fee within the core service area. Most emergency blockages are cleared in a single same-day visit. See the cost guide for what affects pricing.

Stop running water and don't flush, keep everyone away from any overflow, and if stormwater is flooding, clear surface debris from the grate only if it's safe to do so. Don't pour chemical drain cleaner down the pipe — it rarely fixes a real blockage and makes the job more hazardous.

If you're in Melbourne's east or the Dandenong Ranges — Ringwood, Croydon, Lilydale, Boronia, Ferntree Gully, Bayswater, Mooroolbark, Belgrave and surrounds — yes. Water Serpent is based in the Ranges, so emergency response in the outer east is faster than waiting on a plumber coming from the city.

Almost always. The 5000 PSI hydro jetter and CCTV drain camera are on the truck at every job, so the blockage is diagnosed and cleared in the same visit — not inspected now and cleared later. If a pipe is damaged, you'll see the footage and get a fixed quote for the repair.

When toilets, showers and sinks all back up together, the blockage is in the main sewer line, not any single fixture. Stop running water immediately — everything you use surfaces at the lowest point. This is the classic same-day emergency and exactly what the jetter is for.

Treat it as contaminated. Keep children and pets away, ventilate the room, and once we've cleared the cause, disinfect hard surfaces and dispose of soaked porous materials like rugs. We clear the line the same day so the cleanup only has to happen once.